Some frequently asked
questions about NASPA Ski Garden. We will add more Q&A here
Shipment of baggage in advance
You can send your baggage to NASPA New Otani in advance of
Usually, it takes one day from Tokyo, Osaka, and Kanazawa;
it may take at least 2 days from Hokkaido.
Note: During the winter period, sometimes delivery times are
delayed due to road conditions and heavy snow. Please check
with the delivery company before shipment.
The Kuroneko Yamato transportation company is a convenient
option as they have a counter desk inside our hotel. Please
include the check-in date and reservation name in the note
on the delivery slip. This will ensure that you will be able
to receive your baggage smoothly upon your arrival at the
Our postal address is:
NASPA New Otani Hotel, Yuzawa 2117-9, Yuzawa-machi,
Minamiuonuma-gun, Niigata-ken, JAPAN 949-6101
Please note that shipment from the
hotel is also available.
Is snowboarding allowed at NASPA
We are sorry, but snowboarding at NASPA Ski Garden – the ski
hill behind the hotel - is not allowed.
However, snowboarders are very welcome to stay in the hotel!
Rental snowboards are available at our Rental Shop, as well
as lockers to store a snowboard. There are some other ski
resort slopes nearby that allow to snowboard (for example,
GALA Yuzawa and Yuzawa kogen). A free shuttle bus is
available to those slopes and only takes about 5 minutes
from NASPA hotel. For more information on those resorts:
Also, another famous ski and snowboard resort and popular
with snowboarders is called Kagura Mitsumata and just a 15
minute drive away from the hotel. Kagura opens from the end
of November until the end of May each season. We have a
package including a lift ticket and transportation service
for the round trip - please check here for more details.
Is there any special Kids Area at NASPA Ski Garden?
Yes, there is a place for children called Kid’s Garden where
small children can play in the snow with items including
snow sleds - in a very safe and fun environment. Just buy a
ticket to enter the Kids Garden at the Ticket Center and get
ski wear and rubber boots at the Ski Rental shop near by the
Note: Rental for snow gloves, goggle,
and ski hat is not available because of hygiene. There
are other facilities for young children both at NASPA Ski
Garden and inside the hotel.
Map of ski garden
Information on kids facilities
on ski rental
Activities & sightseeing (during
the winter season)
There are some other activities and places that are popular
for sightseeing besides skiing.
Yuzawa Kogen Ropeway is one of the largest ropeways in the
world - holding a impressive 166 people! After a 7 minute
ascent, you are transported to the 1,300m attitude mountain
peak station, with its breathtaking panoramic views of the
Yuzawa area. Since it is not possible to ride any of the ski
lifts without skis at NASPA Ski Garden, this is one of
popular sightseeing spots for those who do not play in snow.
Ever wanted to try driving a snowmobile through the
mountains? Yuzawa Nakazato ski resort offers 'snowmobile
land' - with forest tours and night tours available. Fun
both for adults, and for families.
The main train station in Yuzawa ("Echigo Yuzawa Station")
has a sake tasting area, where you can taste various brands.
The station also has an onsen bath with added sake - not for
drinking, but said to improve the circulation! Do not get
drawn after drinking sake.
Snow Country Museum
The Snow Country Museum shows exhibits of Yuzawa life and
history, in particular during the era when Yasunori
Kawabata's "Snow Country" novel first made Yuzawa famous.
Before the town established a water sprinkler system on all
main roads, locals used to make their 1st floor bedroom
windows into doors. When the snow piled up, such bedroom
doors became the front door access for the house. The Snow
Country museum offers a snapshot of life during this era.